Insurance & TPA

Cashless care, without the paperwork burden.

Our insurance desk handles TPA coordination, pre-authorisation, and claims support — so you can focus on recovery rather than documentation.

Insurance and patient care coordination

Transparent billing and ethical insurance coordination are part of the care we promise — not an afterthought.

Syros-managed hospitals maintain active empanelments with insurance providers, TPAs, and government panels. Our desk team guides you through every step of the cashless process.

Insurance Desk

Speak with our team before admission.

Empanelments are confirmed and updated regularly. Contact the insurance desk directly to verify your specific policy's acceptance and pre-authorisation requirements.

Available during OPD hours: Mon – Sat, 9 AM – 6 PM. For emergency admissions, documentation can be completed post-stabilisation.

Active Panels

Insurance coverage at our units.

Panel empanelments vary by hospital unit and are updated regularly. We only display active partnerships — please verify your specific policy with our insurance desk before planned admission.

01

Cashless Insurance

Private health insurance policies with cashless facility at Syros-managed units.

Verify policy coverage and network hospital status with our desk.

02

TPA Partners

Third-party administrators for corporate and retail health insurance claims.

Contact desk for current TPA empanelment list.

03

Government Panels

ECHS, CGHS, ESIC, and other government scheme empanelments where active.

Only listed if empanelment is confirmed and active.

04

Corporate Tie-ups

Direct corporate health arrangements and group insurance programmes.

Corporate HR teams may contact us for tie-up enquiries.

Admission Documents

What to bring for cashless admission.

Having these documents ready helps our insurance desk process your admission smoothly. For emergencies, stabilisation comes first — paperwork can follow.

  1. 01

    Valid government photo ID (Aadhaar, Passport, Voter ID)

  2. 02

    Insurance policy card / TPA card

  3. 03

    Pre-authorisation letter from TPA (for planned admissions)

  4. 04

    Referral letter from treating doctor, if applicable

  5. 05

    Previous medical records relevant to the admission

How Cashless Works

Four steps to a smooth admission.

01

Verify

Contact the insurance desk to confirm your policy, TPA, and hospital empanelment status.

02

Pre-Authorise

For planned admissions, obtain pre-authorisation from your TPA before arrival.

03

Admit

Present documents at admission. Our desk coordinates with the TPA for cashless processing.

04

Discharge

Final bills and claim documentation are handled transparently at discharge.

Need Help?

Questions about your insurance claim?

Our team can help with pre-authorisation, panel verification, and admission documentation. Select Insurance / TPA when contacting us.

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